Order Processing

Donnadunn aims to process and dispatch orders for our chic chain bags, plush bags, and tassel bags within 1-2 business days of receiving payment confirmation. During peak periods, please expect a slight extension in processing times.

Shipping Options

Enjoy the flexibility of choosing between standard and expedited shipping options during checkout. Delivery times vary based on your location and the selected shipping method.

Shipping Costs Transparency

Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Donnadunn is committed to providing transparent and fair shipping rates for our valued customers.

Global Shipping

Indulge in our fashionable bags worldwide! Donnadunn proudly provides international shipping to selected countries. International shipping costs and delivery times depend on the destination, and customers are responsible for any applicable customs duties or taxes.

Order Tracking and Notifications

Once your order is dispatched, an email confirmation with a tracking number will be sent to you. Track your shipment in real-time by using the provided number on the shipping carrier’s website.

Customer Support

For any inquiries or issues, our dedicated customer support team is ready to assist you. In case of lost or significantly delayed shipments, we will collaborate with the shipping carrier to resolve the matter promptly.

Address Accuracy

Ensure a smooth delivery by providing accurate shipping information during checkout. Donnadunn is not responsible for orders shipped to incorrect addresses provided by the customer.

Issue Resolution Timeliness

For any delivery-related issues, please contact us promptly. We are committed to working with the shipping carrier to address and resolve any problems to your satisfaction.

Weekend and Holiday Processing

Orders placed on weekends or holidays will be processed on the next business day. Please consider additional processing time during these periods for your stylish bags to reach you.

Product-Specific Shipping Information

Some products may have specific shipping restrictions based on materials or destination. Please review individual product descriptions for any shipping limitations.

Contact Information

Have further inquiries about our shipping terms? Contact our customer support team at about@abnergrey.com or through our “Contact Us” page on the website. We’re here to assist you!

Kindly note that Donnadunn reserves the right to update or modify these shipping terms at any time without prior notice. Please review these terms periodically for any changes.

Contact us

Tel: 3236159249

Email:about@abnergrey.com

Address:3518 W 76 Country Blvd, Branson, MO 65616